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Home > Products > Worldspan > Travel Agency > Office Management > Queues

Queues

Travelport Worldspan provides a queue system for the management, sorting and storage of PNRs and World Files. The system is similar to an automated filing cabinet that contains PNRs which require handling. Airlines, car hire companies, hotels, and staff in your office or branch offices can all send PNRs to the queues.

Benefits

  • The Travelport Worldspan Queuing system is designed to provide maximum flexibility in organizing and prioritizing PNRs. To optimize productivity, queues can be established by category and date range. Additional efficiencies can be achieved by using tools such as PNR Search, a method for gathering PNRs that contain specified characteristics, and End, Work and Retrieve (EWR), a format that allows the user to process schedule changes and confirmations using a single keyboard entry.