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E-Tracker

Efficient e-Ticket Management

Are you still tracking electronic-ticket usage manually? Or maybe you aren’t tracking it at all and rely on customers requesting refunds / reissues, which could result in a loss of potential service fee revenue for your agency. IATA statistics show that 4% of e-tickets remain unused. Manually tracking the status of e-tickets can be inefficient and make it difficult to maintain e-ticket inventory. With Galileo e-Tracker’s simple and powerful e-ticket management solution, you can record, monitor and generate reports on the status of all e-tickets issued by your agency.

Galileo e-Tracker is a simple to use, web-based tool that enables agents to check all electronic tickets issued via Galileo. With a significant number of e-tickets issued never actually being used, processing customer refunds can provide a potentially significant revenue stream.

Benefits and features at a glance:

  • Simplifies the ticketing process, improving agent efficiency and reduces paperwork.
  • Greater efficiency delivers cost savings- access the real time status of an individual coupon with a single mouse click and produce status reports with ease.
  • Easy-to-use, browser-based functionality, fully integrated as part of the agency desktop for enhanced speed and efficiency.
  • Available in 7 languages: English, French, German, Spanish, Italian, Czech and Portuguese.