Travelport was the first technology provider to offer a customer self-service kiosk for airlines.
Are you still tracking electronic-ticket usage manually? Or maybe you aren’t tracking it at all and rely on customers requesting refunds / reissues, which could result in a loss of potential service fee revenue for your agency. IATA statistics show that 4% of e-tickets remain unused. Manually tracking the status of e-tickets can be inefficient and make it difficult to maintain e-ticket inventory. With Galileo e-Tracker’s simple and powerful e-ticket management solution, you can record, monitor and generate reports on the status of all e-tickets issued by your agency.
Galileo e-Tracker is a simple to use, web-based tool that enables agents to check all electronic tickets issued via Galileo. With a significant number of e-tickets issued never actually being used, processing customer refunds can provide a potentially significant revenue stream.